Terms of Service

Welcome to the Great Lakes Craftsman website https://www.greatlakescraftsmen.com/ (the "Site")! By accessing or using the Site, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Site. If you do not agree to these Terms, you may not access or use the Site.

Use of the Site:

The Site is provided for your personal, non-commercial use. You may not use the Site for any illegal or unauthorized purpose. You agree to comply with all applicable laws, rules, and regulations when using the Site.

Ecommerce:

Product Information: We strive to provide accurate product descriptions and images on the Site. However, due to the handcrafted nature of our products and the use of recycled materials, variations in color, texture, and appearance may occur. We do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.
Pricing: Prices are subject to change without notice. We are not responsible for any pricing errors on the Site.
Orders: When you place an order on the Site, you are making an offer to purchase the products in your order. We reserve the right to accept or reject your offer at our discretion.
Shipping: Shipping costs and estimated delivery dates are provided at checkout. We are not responsible for any delays in shipping caused by the carrier.
Returns: Our return policy is detailed on our Pre-Order Policy below.
Payment: You agree to provide accurate payment information when placing an order.

Blog:

The blog on the Site is for informational and entertainment purposes only. The views expressed in the blog posts are those of the authors and do not necessarily reflect the views of Great Lakes Craftsman. We are not responsible for any errors or omissions in the blog content.

Community:

User Content: You are responsible for any content you post or submit to the community areas of the Site. You agree not to post any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.
Conduct: You agree to conduct yourself in a respectful and appropriate manner when using the community areas of the Site.
Moderation: We reserve the right to moderate the community areas of the Site and remove any content that we deem to be inappropriate.

Intellectual Property:

All content on the Site, including text, graphics, logos, images, and software, is the property of Great Lakes Craftsman or its licensors and is protected by copyright and other intellectual property laws. You may not use any content from the Site without our prior written consent.

Disclaimer of Warranties:

The Site is provided "as is" and without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or that any defects will be corrected.

Limitation of Liability:

To the fullest extent permitted by law, we will not be liable for any damages arising out of or in connection with your use of the Site, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

Indemnification:

You agree to indemnify and hold Great Lakes Craftsman harmless from any claims, damages, or expenses arising out of your use of the Site or your breach of these Terms.

Governing Law:

These Terms will be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.

Changes to these Terms:

We may update these Terms from time to time. We will post any changes on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at info@greatlakescraftsmen.com

Pre-Order Policy

Pre-Order Terms of Service

Thank you for your interest in pre-ordering a handcrafted item from Great Lakes Craftsman! We appreciate your support of our commitment to sustainable practices and the unique nature of our creations. Please carefully review the following terms and conditions related to your pre-order:

Product Variations:

At Great Lakes Craftsman, we are passionate about utilizing recycled and found materials, including wood and fabrics, in our creations. This means that each piece is truly one-of-a-kind. While we strive to create items that closely resemble the photographs and descriptions on our website or other marketing materials, please be aware that variations in color, texture, and appearance are inherent due to the nature of recycled materials. The specific materials used in your pre-ordered item may differ from those pictured, depending on the availability of recycled resources. We consider these variations part of the unique charm and character of our handcrafted pieces and do not constitute a defect.

Curated and Made-to-Likeness:

Each pre-ordered item is carefully curated and made to its likeness, meaning we will craft a piece that shares the same design, style, and overall aesthetic as the item you pre-ordered. However, due to the handcrafted nature of our work and the use of recycled materials, slight differences may occur in the final product. We make every effort to maintain consistency and quality while embracing the inherent variations of our chosen materials.

Pre-Order Process:

By placing a pre-order, you are agreeing to purchase a handcrafted item from Great Lakes Craftsman, acknowledging the potential for variations as described above.
Pre-order payments are typically processed at the time of order placement. You will receive a confirmation email with details of your pre-order.
Estimated delivery dates for pre-orders are provided as a guideline and are subject to change depending on material availability and production timelines. We will make reasonable efforts to communicate any significant delays.
You will receive a notification when your pre-ordered item is ready to ship.
Cancellations and Refunds:

Pre-orders may be canceled within 24 hours of the order date for a full refund. After this period, cancellations will be subject to a 100% cancellation fee, as each item is made to order.
Due to the unique nature of our handcrafted items and the use of recycled materials, we do not offer refunds. Variations in color, texture, or appearance as described above are inherent in the process and are not considered defects. However, if you receive a damaged or defective item, please contact us within [Number] days of receiving your order to discuss a resolution.
Communication and Order Follow-Up:

We are committed to keeping you informed throughout the pre-order process. Please ensure that you provide a valid email address and phone number so we can contact you with updates and information regarding your order. For any questions or to follow up directly on your pre-order, please contact us at [email address removed].

Acceptance of Terms:

By placing a pre-order with Great Lakes Craftsman, you acknowledge that you have read, understood, and agree to these Pre-Order Terms of Service, as well as our general Terms of Service.

We appreciate your understanding and support of our small business and our commitment to sustainable craftsmanship!

PRIVACY POLICY

Great Lakes Craftsman is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and share your personal information.

Information We Collect:

We collect information from you when you:

Place an order: This includes your name, contact information (email address, phone number, shipping address), and payment information.
Create an account: We collect your name and email address to create and manage your account.
Subscribe to our newsletter: We collect your email address to send you updates about our products and promotions.
Contact us: We collect your name, email address, and any other information you choose to provide when you contact us with questions or inquiries.
Visit our website: We may collect information about your browsing activity, such as the pages you visit and the links you click, through the use of cookies and other tracking technologies.

How We Use Your Information:

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders and other inquiries.
To personalize your experience on our website.
To send you marketing communications if you have subscribed to our newsletter.
To improve our website and services.
To comply with legal obligations.

How We Share Your Information:

We may share your information with the following third parties:

Service providers: We may share your information with service providers who assist us with payment processing, shipping, marketing, and other operations. We require these service providers to protect your information and only use it for the purposes we specify.
Legal authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies:

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device. They help us personalize your experience and improve our website. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices:

You can:

Access and update your account information.
Unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in our emails.
Contact us if you have any questions about our Privacy Policy or your personal information.

Children's Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.

If you have any questions about this Privacy Policy, please contact us at info@greatlakescraftsmen.com.